Inmate/Client Accounts

The public can easily transfer money to inmates, minimum security residents and Section 35 clients (via cash, credit card, or ATM card) through the SecureDeposit® System operated by Keefe Commissary Network.

Facility-staffed Inmate Account offices and the public lobbies at the Main Institution in Ludlow and the Women’s Regional Correctional Center in Chicopee are temporarily closed to the public due to the COVID-19 Cornoavirus Pandemic.

For information on inmate phone calls and phone accounts, click here.

Deposits can be easily made via a kiosk located at the Western Mass. Recovery & Wellness Center, 155 Mill St., Springfield, Ma.; via bilingual telephone hotline (1-866-345-1884); or via the Internet ( The Access Corrections App, available on Apple and Android devices, is the most convenient way to transfer money to someone’s account.




Electronic Deposit Services

Gross Amount Deposited Credit/Debit Deposits via Website Credit/Debit Deposits via Phone Cash Deposits via Lobby Kiosk
$0.01 – $19.99 $2.95 $3.95 $3.00
$20.00 – $99.99 $5.95 $6.95 $3.00
$100.00 – $199.00 $7.95 $8.95 $3.00
$200.00 – $300.00 $9.95 $10.95 $3.00